GCX Aviation Detail & Services

Terms of Service

These Terms of Service govern use of this website and the aircraft appearance management, preservation, restoration and related services provided by GCX Aviation.
Effective date: July 27, 2026
 
Please read these Terms carefully. By using this website, requesting a quote, approving a proposal or scheduling services with GCX Aviation, you agree to these Terms and to any written estimate, proposal, work order or service agreement applicable to your project.

1. Acceptance of These Terms

These Terms apply to visitors to the GCX Aviation website and to customers requesting or receiving services. If a signed proposal, master service agreement, purchase order or other written agreement conflicts with these Terms, the signed agreement controls for that specific project. You represent that you are at least 18 years old and have authority to act for the aircraft owner, operator, management company, facility, government agency or other organization requesting service.

2. Services We Provide

GCX Aviation provides professional aircraft appearance management and related presentation services. Depending on the approved scope, services may include:
  • Scheduled aircraft washing, dry washing and recurring appearance care;
  • Exterior and interior preservation;
  • Paint correction and ceramic coating application;
  • Brightwork, acrylic window and specialty surface restoration;
  • Post-maintenance detailing and return-to-service presentation;
  • Fleet appearance management, aircraft tracking and condition reporting;
  • Appearance preparation for delivery, demonstrations, photography or special events; and
  • Other aircraft appearance services described in an approved proposal or work order.
GCX Aviation provides appearance and preservation services only. Unless expressly stated in a separate written agreement and performed by properly authorized personnel, GCX Aviation does not perform aircraft maintenance, mechanical repairs, avionics work, engineering modifications, inspections, certifications or airworthiness determinations.

3. Quotes, Estimates and Service Scope

Website descriptions are general and do not constitute a binding offer. Pricing, products, methods, service duration and deliverables are established through a written estimate, proposal, work order or other confirmation. Quotes may be based on information and photographs provided before an in-person inspection. Previously undisclosed contamination, oxidation, damage, access restrictions, aircraft size, surface condition or additional requested work may require a revised price or scope. GCX Aviation will seek authorization before performing material work outside the approved scope.

4. Scheduling, Access and Delays

Service dates and completion times are estimates unless expressly guaranteed in writing. Aircraft operations, weather, airport restrictions, maintenance activity, security requirements, staffing, travel conditions, facility access and product-curing requirements may affect scheduling. The customer must provide timely and lawful access to the aircraft, hangar, ramp, water, power and other agreed facilities. GCX Aviation may pause, reschedule or decline work when conditions are unsafe, access is unavailable or the requested work conflicts with facility or aircraft procedures.

5. Customer Responsibilities

The customer is responsible for:
  • Confirming authority to order work on the aircraft;
  • Disclosing known damage, fragile areas, leaks, loose components, specialized coatings, sensitive finishes and prior repairs;
  • Providing manufacturer instructions, approved-product restrictions and no-touch areas when applicable;
  • Removing or securing valuables, confidential documents and personal property;
  • Coordinating facility access, escorts, badges, ramp permissions and security requirements;
  • Ensuring the aircraft is safely parked, secured and available for the agreed service; and
  • Reviewing the completed work promptly and reporting concerns within the period stated in the applicable proposal or service record.

6. Safety and Authorized Service Boundaries

Safety and operational readiness take priority. GCX Aviation may refuse any instruction that appears unsafe, exceeds the approved appearance-management scope or conflicts with aircraft, airport, facility, manufacturer or governmental requirements. Customers must identify restricted surfaces, sensors, ports, openings, static systems, antennas, cameras, charging equipment, propulsion areas and other sensitive components. GCX Aviation will coordinate with authorized representatives before working in controlled or mission-critical environments.

7. Pricing, Invoices and Payment

Pricing and payment requirements are stated in the applicable quote, proposal, work order, invoice or contract. Charges may include labor, materials, mobilization, travel, parking, airport fees, after-hours response, specialty equipment and approved additional work. Deposits, progress payments, retainers, credit terms, late charges and accepted payment methods apply only as disclosed in the applicable written agreement or invoice and as permitted by law. Customers are responsible for applicable taxes and third-party charges unless expressly included.

8. Cancellations and Rescheduling

Cancellation and rescheduling terms may vary based on project size, mobilization, travel, staffing, materials and reserved service time. Any project-specific cancellation fee will be disclosed in the applicable proposal or scheduling confirmation. GCX Aviation may reschedule or cancel work because of unsafe weather, aircraft movement, facility closure, emergency response, access restrictions or circumstances beyond reasonable control. When practical, the parties will coordinate a replacement service time.

9. Existing Condition and Restoration Limitations

Aircraft appearance results depend on age, material, prior repairs, coating thickness, oxidation, staining, contamination and existing damage. Restoration may improve appearance without eliminating every defect. GCX Aviation does not guarantee that scratches, crazing, corrosion, discoloration, etching, worn materials or other permanent conditions can be fully removed. Photographs and condition observations may be used to document the aircraft before, during and after service. Appearance observations are not mechanical inspections or airworthiness determinations.

10. Service Standard and Corrections

GCX Aviation will perform approved services in a professional manner using processes and products selected for the authorized scope. Unless a separate written warranty is provided, no specific restoration outcome, coating life, stain removal result or future condition is guaranteed. If the customer believes approved work was not completed as described, the customer should notify GCX Aviation promptly and provide reasonable access to inspect the concern. When appropriate, GCX Aviation may correct the affected service area as the primary remedy. This section does not limit rights that cannot legally be waived.

11. Limitation of Liability and Indemnification

To the fullest extent permitted by law, GCX Aviation will not be liable for indirect, incidental, special, punitive or consequential damages, loss of use, lost revenue, missed flights, schedule disruption or loss arising from conditions outside the approved service scope. GCX Aviation's aggregate liability arising from a particular service will not exceed the amount paid for that service, except where a greater remedy is required by applicable law or where liability cannot legally be limited. The customer agrees to indemnify and hold GCX Aviation harmless from claims arising from the customer's lack of authority, inaccurate instructions, undisclosed aircraft conditions, unsafe access, violation of facility rules or use of the website or services in violation of law. This provision does not apply to claims caused by GCX Aviation's own negligence or misconduct to the extent such exclusion is prohibited by law.

12. Website Use and Intellectual Property

Website content is provided for general information and may be updated without notice. Service descriptions, photographs and examples do not guarantee identical results for every aircraft. Unless otherwise stated, the GCX Aviation name, website design, text, graphics, photographs and other original content are owned by or licensed to GCX Aviation and may not be copied, republished or commercially used without permission. You may not misuse the website, interfere with its operation, attempt unauthorized access or submit false, unlawful or harmful information. Third-party links are provided for convenience; GCX Aviation does not control or endorse third-party websites.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Unless a separate written agreement requires another process or venue, disputes will be brought in a court of competent jurisdiction serving the California county where GCX Aviation's principal business operations are located. Before filing a claim, the parties agree to make a good-faith effort to resolve the matter through direct communication. Nothing in these Terms prevents either party from seeking emergency or injunctive relief when legally appropriate.

14. Changes, Severability and Entire Agreement

GCX Aviation may update these Terms by posting a revised version and effective date. Changes apply prospectively unless otherwise required by law. If any provision is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver. These Terms, together with the applicable proposal, work order, invoice and signed agreement, form the complete agreement concerning the covered website use or service.

15. Contact GCX Aviation

Questions about these Terms, service requirements or project documentation may be directed to: GCX Aviation Detail & Services Phone: 925-807-9469 Email: TimP@GCX-ENV.com California and selected regional markets